CUSTOMER SERVICE

Shipping & Delivery

We promptly process all orders we receive, on a daily basis.  All orders submitted by noon (EST), on a business day, will be shipped the same day unless otherwise advised.

Customers have the option to ship via UPS or USPS Priority Mail.  UPS, offers the options of ground shipping (see map below), 3-day select, 2-day air and next day air.  Priority Mail with the United States Postal Service, is a service guaranteed, by the USPS, to arrive within 2-3 business days anywhere in the US.

UPS Ground Map

Hours of Operation

*** unless noted on home page

October – May:  We are open 7am – 4pm (EST) Monday thru Friday

June – September:  We are open 7am – 4pm (EST) Monday thru Thursday (closed Fridays)

Privacy & Security

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

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Returns

Returns are accepted within 60 days of purchase for credit or exchange. Parts must be in acceptable condition and not altered.

Method of Payment

Customers may choose from the following methods of payment:

  • Credit Card – We accept Visa, MasterCard, Discover, and American Express.
  • PayPal – Enjoy the benefits and advantages of using PayPal.

Updating Account Information & Viewing Order History

From your My Account Dashboard, you have the ability to view a snapshot of your recent account activity and update your account information. You also have the convenient opportunity to reorder past orders easily and quickly.